Secondline Handkerchiefs offers a 30 day refund policy on all products that have not been personalized or otherwise modified by the customer. Purchases must be returned to Secondline Handkerchiefs in “like new” condition to qualify for a full refund. Shipping fees incurred by the customer are non-refundable.
Any products that have been personalized or otherwise modified by the customer are generally non-refundable once printing has begun. Exceptions may be granted on a case-by-case basis, but in no case will shipping fees incurred by the customer be refunded.